Fitbit recalled its first wristwatch, the Ionic, earlier this year after receiving reports that some customers experienced skin burns as a result of the device. Now, a complaint claims that the same flaw, which might result in skin burns, affects every Fitbit product.
According to the people at ArsTechnica , a class-action lawsuit is seeking damages for all Fitbit smartwatches in several US states, including California, New York, Florida, and several others.
According to the lawsuit, all Fitbit products have the same flaw, which has the potential to result in skin burns. This is a reference to the flaw in the first Fitbit Ionic smartwatch that resulted in slightly under 80 injuries, including some second- and third-degree burns, in the United States. In the instance of the Ionic, malfunctioning batteries might cause burns from the device’s overheating.
Two ladies in particular, one with a Fitbit Versa Lite and the other with a Versa 2, contend that their Fitbits contributed to skin burns in this complaint. More examples from the Fitbit Versa line and even 2020s Sense are shown in online reports that are also cited. Fitbit has responded to some of these situations by asserting that the examples are brought about by irritation or friction, while the lawsuit claims that overheating brought about by a flaw in the battery and charging system is to blame for these issues. A few other reports were also discovered by Ars via Fitbit’s support account on Twitter .
In addition to these reports, it is claimed in this complaint that Google is withholding refunds for its Fitbit Ionic recall. Prior to the recall, Google and Fitbit stated that Ionic users will be eligible to a complete refund of the smartwatch’s purchase price. According to the lawsuit, some customers’ reimbursements have still not arrived after more than two months.
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