Google For Education iOS users with an under-18 age setting (i.e., K–12 and similar pupils) are unable to access Gmail or Google Drive through the iOS apps due to a bug that started overnight (PT).
People affected are receiving a You are not permitted to use this service. When opening the mobile applications for your company’s Google services, users may receive an error notice. To request access, they should contact the administrator.
Use of gmail.com and drive.google.com on the web, which are accessible through Safari or Chrome for iOS, is Google’s official workaround.
As of 4 a.m. PT (11:05 a.m. UTC), the business is still looking into the problem and has not yet found a solution:
Our staff is still looking into this matter. By July 30, 2022, 12:00 AM UTC, we’ll give you an update with more details about this issue. I appreciate your endurance.
Due to the fact that it doesn’t affect senior college students and since K–12 in the Western Hemisphere is out for the summer, the effects of this Gmail and Google Drive for iOS access bug should be very minor. Of Nevertheless, some people still find it necessary that they receive email during that time.
Update: As of 11:05 a.m. UTC, our engineering team is working on mitigation.
Update 1: At 12:35 a.m. UTC, Google advised users to update Gmail (6.0.220730) and Google Drive (4.2022.31000) on their iOS devices via the App Store ( 1 , 2 ).
Update 2: The problems with Gmail and Google Drive have been fixed:
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