SAN FRANCISCO – If you’re looking for bargains on personal computers, bad news from the industry could be good for your pocketbook.

Computer makers are scrambling for ways to goose faltering consumer demand after a weak start to the back-to-school shopping season. That could mean deeper price cuts and other promotions beyond the incentives that the industry dangled in front of shoppers to lure them into stores during the worst of the recession.

The latest sign of trouble came Friday when Intel Corp. lowered its forecast for the third quarter, saying demand for consumer PCs has been weaker than expected.

Because Intel’s microprocessors are used in 80 percent of the world’s PCs, its forecast essentially speaks for the health of the entire PC industry. Plus, its orders are based on how many computers the world’s biggest PC makers expect to make in the coming months, so weak chip sales now could foreshadow weak results to come from those manufacturers.

Even before Intel announced the latest trouble, two leading PC makers — Hewlett-Packard Co. and Dell Inc. — raised red flags last week about what is normally a robust season for sales.

Dell’s chief financial officer, Brian Gladden, called the back-to-school shopping season "a little weaker than we would have expected." Todd Bradley, head of HP’s PC division, complained of "softness" in consumer laptops and said back-to-school shopping was off to a late start.

Barclays Capital analyst Ben Reitzes said another factor could cause PC makers to cut prices: In the past few months, the prices for parts such as hard disk drives and memory have fallen — to their lowest levels of the year in August. That gives PC makers the freedom to lower prices while maintaining profit margins.

"This component environment could potentially now allow companies to invest in more aggressive pricing to stimulate demand into next year," he wrote in a research note Friday.

Intel said it now expects revenue of $10.8 billion to $11.2 billion for the fiscal third quarter, which ends in September. That compares with a previous forecast of $11.2 billion to $12 billion. On average, analysts surveyed by Thomson Reuters had expected $11.5 billion.

Three-quarters of Intel’s revenue comes from its chips and other technologies for PCs. The forecast cut means that PC makers suddenly scaled back or canceled their orders with Intel during the quarter, reflecting the lower demand they’re bracing for in the coming months.

PCs already have low profit margins, and the recession squeezed them further by forcing price cuts to entice shoppers. The strategy worked, but dipping demand could mean that prices will fall even more.

Reitzes said the computer maker with the biggest potential for revenue growth in this market is Apple Inc., whose iPad is seen eating into laptop sales. PC makers such as HP, Dell and others, he said, face a different question in needing to balance aggressive pricing with generating profits.

Consumer spending on discounted computers was instrumental in helping buoy the industry over the past two years, while businesses cut way back.

That trend is now reversing.

Consumers aren’t spending on technology as freely as they were. Uncertainty about jobs is keeping their spending in check.

Meanwhile, businesses have freed their budgets a bit. It’s not necessarily because they’re more sanguine about their prospects. Upgrading technology makes financial sense: Maintaining old machines can be more expensive than buying new ones with more features.

But there are signs business spending is rocky as well.

John Chambers, CEO of Cisco Systems Inc., the world’s largest maker of computer networking gear and another important barometer of technology spending, said in early August that the company was seeing signs that the global economic recovery is slowing down. He said Cisco is getting "a large number of mixed signals" from customers about their spending plans.

Intel’s warning comes a month after the company reported its biggest quarterly profit in a decade.

But those results were fueled by a rebound in technology spending at corporations, many of which held off replacing older computers during the recession.

Intel’s downgrade to its guidance wasn’t entirely a surprise. Many investors simply didn’t believe that Intel would be able to hit the higher numbers because of signals from other PC-industry suppliers that PC sales were collapsing.

Those fears were the main reason why Intel’s stock has fallen about 13 percent since Intel issued its original guidance on July 13. The fall erased about $16 billion in shareholder wealth through Thursday’s close.

After the company released its revised outlook, the company’s shares rose 19 cents, or 1 percent, to close Friday at $18.37, amid a general lift on Wall Street.

Analyst Craig Berger with FBR Capital Markets said that PCs might be "just the first shoe to drop," and that troubles could spread to other chip-makers, such as those that focus on communications, industrial and automotive sectors. He added that Intel’s main rival, Advanced Micro Devices Inc., is also likely being hurt.

Intel is scheduled to report results on Oct. 12 and plans to update its fourth-quarter and full-year outlook then.

The company has benefited from a recovering PC market for about a year and half. In April 2009, Intel CEO Paul Otellini proclaimed that PC sales "bottomed out" and had started recovering — a forecast that even the major PC makers wouldn’t immediately get behind, but proved to be true.

Now, it appears the market is starting to dip again.

___

AP Business Writer Andrew Vanacore contributed to this story from New York.

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20 Aug, 2010  |  Written by admin  |  under News


A logo of HP is seen outside Hewlett-Packard Belgian headquarters in Diegem, near Brussels, January 12, 2010. REUTERS/Thierry Roge

A logo of HP is seen outside Hewlett-Packard Belgian headquarters in Diegem, near Brussels, January 12, 2010.

Credit: Reuters/Thierry Roge


By Gabriel Madway and Alexei Oreskovic

SAN FRANCISCO |
Thu Aug 19, 2010 6:19pm EDT

SAN FRANCISCO (Reuters) - Dell Inc and Hewlett-Packard Co dismissed worries about weakening tech demand, reporting broad-based strength from corporate customers and only hints of weakness from consumers.

Both faced questions on Thursday about the strength of the recovery in spending on technology, after Cisco Systems Inc CEO John Chambers’ warned about "unusual uncertainty" in the global economy.

Analysts said fears persisted about the strength of any recovery in consumer spending, as growth moderates in Europe and China as well as in the United States.

But executives from the two largest U.S. personal computer makers waved off such fears.

"We saw better-than-normal quarterly seasonality, as well as good balanced performance across all of our three regions," said Cathie Lesjak, HP’s interim chief executive, on a conference call with the media.

Dell beat Wall Street’s profit and revenue estimates, and said it expected a continued pick-up in demand for PCs from corporate customers for the next several quarters. But the company’s gross profit margin lagged Wall Street expectations and its shares fell in after-hours trading.

HP — posting its first quarterly report since the ouster of CEO Mark Hurd — said earnings rose 6 percent as expected, helped by strength in servers and personal computers.

Storage and server revenue rose 19 percent, while PC revenue rose 17 percent. Lesjak did not point to any particular weakness in the market, other than in consumer notebooks.

"People were spooked after Cisco cited uncertainty and now people are more concerned about how the rest of the year will play out," said Morningstar analyst Michael Holt.

REFRESH CONTINUES

On the corporate side, Dell Chief Financial Officer Brian Gladden said the refresh cycle was proceeding as forecast, adding that he expects component costs to start to come down in the fiscal third and fourth quarters.

Dell said it expected demand for PCs among corporate customers to continue for the "next several" quarters. It said it expects "seasonal improvements" in the third quarter, thanks to sales to the federal government and business customers, with a resulting "pick-up in the low single digits."

"This is a pretty stretched-out cycle and we think it’ll continue for several quarters," he said in an interview with Reuters. For the fiscal second quarter, "commercial growth was really the key for us, servers, networking systems, storage, services. That was up about 43 percent."

Apart from questions about the strength of the global tech recovery, HP executives are also likely to field queries on its CEO search, officially launched Wednesday and encompassing both internal and external candidates.

HP, the world’s largest technology company by revenue, forced out Hurd on August 6 for expense account irregularities related to a female contractor. Hurd, CEO since 2005, had been credited with reviving the company’s fortunes.

HP shares have fallen about 12 percent since Hurd left. The stock closed at $40.76 on the New York Stock Exchange, and dropped to $40.50 after hours.

Shares of Round Rock, Texas-based Dell, which are down roughly 31 percent since April, fell 2.6 percent to $11.73 in extended trading.

(Reporting by Alexei Oreskovic and Gabriel Madway; Editing by Richard Chang, Leslie Gevirtz)

original content on reuters

12 Aug, 2010  |  Written by Brad Selers  |  under News

SAN FRANCISCO – Digital video recording pioneer TiVo Inc. and cable television provider Cox Communications Inc. are making it easier for Cox subscribers who use TiVo’s DVR boxes to watch Cox’s on-demand video content.

The companies said Thursday that Cox’s video-on-demand library will become accessible on TiVo’s latest DVR, the TiVo Premiere, in Cox’s major markets, which includes Las Vegas and San Diego. The integration is expected early next year.

In the past, cable providers have not integrated their on-demand content with consumer DVR products such as those from TiVo, so watching on-demand movies or television shows from Cox and other companies has been a cumbersome process for TiVo users.

The agreement between the two companies aims to make this a more seamless process, allowing customers of both to use TiVo’s interface and search function to access Cox’s on-demand videos, as well as other television content.

It will work with new and existing TiVo Premieres. TiVo began selling the Premiere, which starts at $300, in March.

The companies also said that Cox will market TiVo Premiere by doing things such as offering free installation for subscribers who buy the boxes online or in bricks-and-mortar stores and promoting it on its website.

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9 Aug, 2010  |  Written by admin  |  under News

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Hewlett-Packard Chief Executive Officer Mark Hurd smiles at a news conference announcing his appointment at HP headquarters in Palo Alto, California in this March 30, 2005 file photo. Hewlett-Packard Co Chief Executive Hurd resigned on August 6, 2010 following an investigation of sexual harassment, the world's top computer maker said. REUTERS/Lou Dematteis/Files

Hewlett-Packard Chief Executive Officer Mark Hurd smiles at a news conference announcing his appointment at HP headquarters in Palo Alto, California in this March 30, 2005 file photo. Hewlett-Packard Co Chief Executive Hurd resigned on August 6, 2010 following an investigation of sexual harassment, the world’s top computer maker said.

Credit: Reuters/Lou Dematteis/Files


SAN FRANCISCO |
Mon Aug 9, 2010 9:24am EDT

SAN FRANCISCO (Reuters) - The female contractor whose sexual harassment accusation against Mark Hurd led to his ouster as chief executive of Hewlett-Packard came forward on Sunday, saying she never intended for Hurd to lose his job.

The woman, Jodie Fisher, revealed her identity for the first time through a statement released by her attorney, Gloria Allred.

"I was surprised and saddened that Mark Hurd lost his job over this," she said. "That was never my intention."

Fisher is former salesperson and has appeared in movies and TV shows, most recently the show "Age of Love" on NBC.

HP stunned the business world on Friday by announcing Hurd’s resignation, accusing him of falsifying expense reports to conceal a "close personal relationship" with a female contractor.

Fisher told HP’s board in June that Hurd had sexually harassed her, but an investigation found no violation of the company’s sexual harassment policy.

Fisher said Sunday she has resolved her claim against Hurd privately, but did not provide any further details.

"At HP, I was under contract to work at high-level customer and executive summit events held around the country and abroad," Fisher said. "I prepared for those events, worked very hard and enjoyed working for HP."

Fisher worked as a contractor for HP from late 2007 through 2009.

(Reporting by Gabriel Madway; Editing by Diane Craft)

original content on reuters

9 Aug, 2010  |  Written by admin  |  under News

SAN FRANCISCO – The woman at the center of the sexual harassment claim that forced the resignation of Hewlett-Packard Co. CEO Mark Hurd revealed her identity Sunday and said she is "surprised and saddened" that Hurd lost his job.

Jodie Fisher, 50, an actress and businesswoman, knew Hurd through her contract jobs with HP’s marketing department from 2007 to 2009. HP paid her up to $5,000 per event to greet people and make introductions among executives attending HP events that she helped organize.

Fisher echoed Hurd’s statement that the two never had a sexual relationship, but neither she nor her lawyer, celebrity attorney Gloria Allred, would discuss details of the harassment claim.

That claim set off the chain of events that led to the discovery of allegedly falsified expense reports for dinners Hurd had with Fisher and ended in Hurd’s forced resignation Friday from the world’s largest technology company.

Fisher acknowledged that she and Hurd have settled the matter. A person familiar with the case told The Associated Press that Hurd agreed to pay Fisher but would not reveal the size of the payment.

"I was surprised and saddened that Mark Hurd lost his job over this," Fisher said in a statement. "That was never my intention."

Allred, said Fisher is a single mother who is "focused on raising her young son."

Fisher has also worked as a saleswoman, an executive at a commercial real estate company, and as an actress. She appeared in some racy R-rated movies in her 30s and most recently was on a dating show called "Age of Love," in which women competed for the attention of tennis star Mark Philippoussis.

Hurd settled with Fisher on Thursday, a day before he resigned. The settlement did not involve a payment from HP, the person close to the case said.

This person, who spoke on a condition of anonymity, was not authorized to speak publicly about the issue.

The investigation by HP’s board of directors found that Hurd listed other people as his dinner partners on expense reports when he’d been out with Fisher. HP also claimed Hurd arranged for her to be paid for work she didn’t do.

There was only one instance in which that occurred, the person close to the case said, but it was for an event that was canceled at the last minute and that Fisher’s contract required that she would be paid unless an event was canceled 30 days in advance.

The amount of money in question wasn’t known.

Hurd, 53, insists they were legitimate business expenses. Hurd says the errors in the reports may have been entered unwittingly by an assistant, according to the person close to the case.

The company determined Hurd didn’t violate its sexual harassment policy but broke its rules of conduct and irreparably harmed his credibility and integrity.

Interim CEO Cathie Lesjak said during a conference call with reporters Sunday that investors and big customers she has spoken with have been "extremely supportive."

"They respect how we dealt with the situation with transparency and speed. The bottom line is, the HP brand is strong," she said. Under Hurd, HP spent more than $20 billion on acquisitions to transform itself from a computer and printer maker dependent on ink sales for profits to a well-rounded seller of hardware and lucrative business services.

Hurd, who spent 25 years at ATM maker NCR Corp. before coming to HP in April 2005, became a Wall Street darling. HP’s market value nearly doubled during his five years. HP’s stock fell nearly 10 percent to $41.85 in after-hours trading Friday, when the news was released.

"One thing happened in this company on Friday - that is the CEO left," Lesjak said Sunday. "The rest of the company did not change."

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